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The Forbes Best Customer Service 2025 List,   Powered by HundredX, Out Now    Learn More

Connecting customer experience with future financial performance 

On-demand insights on over 3,500 leading brands

Driving the future of growth strategy

The rate of change in business has broken the legacy model of strategy development. Future strategy decisions must be faster and based on listening to the true experts in business, the customer

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Equipping CEOs, CFOs, Boards, and Investors with the independent customer insights required to drive future financial performance and minimize surprises

Predictive insights on what will happen and why, informed by nearly 15 million pieces of proprietary feedback from actual customers

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Insights based on multi-year study of what actually drives future financial outcomes

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1:

Established ​Net Purchase Intent ​is most predictive of changes in performance...

2:

Developed the multi-factor model that identified revenue surprises ~65-80% of the time…​

3:

Created HundredX GO Score™ to reflect expected future business momentum​


Partner Testimonials

"Most of the big misses in business result from failing to walk in your customers' shoes and competitive blind spots. For CEOs, Boards of Directors, and investors to now have a high-quality and independent customer-driven metric that connects to future results is a significant strategic development for corporate America."

Charles "Chuck" Schwab - Discount Brokerage Pioneer

"We are excited to have already begun integrating HundredX customer-sourced insights into our investment research products to better serve and advise our clients."

Jim Covello - Partner and Head of Global Equity Research at Goldman Sachs

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"While we hear from countless vendors who make big claims about their data, technology, and partnership approach, HundredX has best in class data and backs it up with fast-paced product innovations and a level of partnership we have never experienced elsewhere."

Andrew Newton - Director of Consumer Insights & Strategy, Columbia Sportswear

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"HundredX has been one of our most impactful partners we have had at the Padres. They bring a unique combination of experience, listening tools, analytic horsepower, and business strategy expertise."

Erik Greupner - CEO, San Diego Padres

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“HundredX provides world-class strategy development insights at a fraction of the cost and time.”

John Hayes - CEO, Hayes Consulting

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“HundredX is a tool that any responsible Chief Executive Officer and Business Leadership Team can use to understand how their company is resonating at the customer experience level."

Marc Morial - President, National Urban League on CNBC

In the News

HundredX Founder and CEO Rob Pace joins CNBC ‘Mad Money’ host Jim Cramer to announce HundredX GO Score™ and Goldman Sachs Collaboration

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Customer Insights available across 85+ industries in 10 sectors

HundredX Causes

A unique "data for good" feedback sourcing model

$25M+

Provided to over 1,200 organizations

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SELECT CLIENT PARTNERS USING DATA FOR GOOD

“HundredX provides millions of dollars to charities and in the process collects data that is 10X better in its quality than its competitors.”

Clark Hunt
Owner, Kansas City Chiefs and FC Dallas

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