Team sports are a social activity, for both players and viewers. Watching live in a stadium, the energy of a crowd can be infectious, bringing thousands of people to their feet at once in excitement or disappointment. Perhaps that’s why so many people opt to watch live games in sports bars, surrounded by fellow fans, food, alcohol, and TVs.
Now, during the 2022 FIFA World Cup in Qatar, numerous restaurants and sports bars across the U.S. have modified their hours to stay open during matches. At HundredX, we want to understand which food establishments should potentially form partnerships with soccer leagues, because they are top of mind for soccer fans.
We looked to “The Crowd,” real MLS and Premier League fans who share feedback with HundredX. By analyzing more than 20,000 pieces of feedback on MLS, Premier League, and four largest U.S. sports leagues, along with more than 450,000 pieces of feedback on restaurants from January through October 2022, we find:
HundredX data from “The Crowd” shows that people who provided feedback on MLS or Premier League were 1.5 to 2.5x more likely to also provide feedback on one of the below restaurants, compared to the average person who shared their views with HundredX. For example, 16% of HundredX respondents in 2022 shared thoughts on Chick-fil-A, versus 30% for those that reviewed MLS and 27% for Premier League. Note, people only leave feedback with HundredX for products or services they use.
We find sports fans in general tend to leave feedback for Quick, Fast, Casual restaurants and cheaper chain restaurants at least 1.5x more than the average HundredX respondent.
Fans of the four major U.S. sports leagues ― the NFL, NBA, NHL, and MLB ― tend to leave the most feedback compared to the average respondent on:
MLS and Premier League fans prefer many of the same restaurants as well, though different names rise to the top and a few new ones make an appearance in the top 10:
MLS and Premier League fans are 2.5x more likely than the average person to review Buffalo Wild Wings, the highest by far of restaurants HundredX covers. The chain, known for serving “game day” food, plays live sport games on wall-to-wall TVs in its more than 1,200 locations across the U.S. It sports the tagline “Wings. Beer. Sports”
“My kids love this place. My son’s soccer team eats here every time they are out of town for a tournament. No matter the city, we are at [Buffalo Wild Wings],” one person told HundredX.
As of October 2022, Purchase Intent1 for Buffalo Wild Wings is higher for MLS (+5%) and Premier League (+3%) fans compared to the average person as well. Purchase Intent for the Restaurant industry represents the percentage of customers who expect to eat at the restaurants more over the next 12 months, minus those that intend to eat there less.
Starting in June 2022, Premier League fans provided dramatically more feedback for Buffalo Wild Wings. Fans spiked from being 1.9x more likely to leave feedback versus the typical respondent in June, before going up to nearly 2.6x in October 2022.
The rise corresponds with the 2022–23 Premier League season, which started August 5, 2022 and runs until the end of May 2023. The increase could mean Premier League fans are going to Buffalo Wild Wings to watch the games or taking wings home.
Similarly, MLS fans began reviewing Buffalo Wild Wings significantly more than average respondents in March. Again, this appears to indicate soccer fans are going to Buffalo Wild Wings to watch the games. The 2022 MLS season began at the end of February. MLS fans left 2.2x as much feedback versus average respondents in March, climbing to 2.8x in September 2022. We see a slight dip in October; the MLS season ended in early October.
We also see notable movement with Olive Garden. From April to October, Olive Garden made the largest gains both in the percentage of feedback left by MLS fans and how much more likely MLS fans were to review Olive Garden relative to the average respondent. “I travel with a soccer team and in every city we go to [Olive Garden is] always willing to seat our large group. They are always friendly and the service is fast and friendly,” one person said to HundredX.
Interestingly, a number of professional soccer players have said they like Olive Garden, including United States national team members Tim Ream and Kellyn Acosta. It is possible their support is driving more fans to Olive Garden lately.
As the World Cup 2022 rages on, we monitor soccer trends to best understand the likes and dislikes of soccer fans. We will continue watching these trends during the 2023 MLS and Premier League seasons.
1. All metrics presented, including Net Purchase Intent / Purchase Intent, Net Usage Intent (Usage Intent), and Feedback Numbers are presented on a trailing six-month basis, unless otherwise noted.
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