In a surprising move, Disney announces the return of former CEO, Bob Iger. Vowing to refocus the company's efforts by returning to its creative roots, perhaps one of the most important and durable questions for Iger and the Board to understand is the state of Disney's  customer experience, which arguably hangs in the balance. Specifically, HundredX's analysis zeroes in on Disney+ and Disney's theme park properties, two key areas generating the most discussion among The Crowd.