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Netflix’s pricing dilemma 

Netflix is facing a delicate balancing act, writes reporter Adam Clark in a recent Barron’s article.


As Netflix approaches its Q3 2023 earnings report, it grapples with enhancing margins without compromising its subscriber base. Clark leverages insights from HundredX, spotlighting customer fatigue stemming from a steady flow of price hikes in the streaming sector.


HundredX’s research uncovers a significant trend: as consumers grow increasingly dissatisfied with streaming services’ prices, they are beginning to warm to the cost of cable. There is speculation that Netflix is considering another price hike soon, a strategy that might be met with resistance from increasingly price-sensitive consumers.

A person is using a laptop with netflix on the screen

Check out HundredX’s recent analysis on streaming services to view more information about Netflix and its competitors, including Disney+, Hulu, Max, and Amazon Prime.

Crowd-Powered Business Advantage


Leveraging the power of The Crowd, HundredX continuously monitors consumer perceptions, providing businesses with essential information to maintain their market position. We tap into real consumer feedback to understand industry trends like fast fashion, as one example. With our extensive coverage of 80+ industries and 3,000+ brands, we analyze the collective opinions of everyday customers to uncover what really matters to them. Moreover, we evaluate how their priorities influence purchasing decisions and attitudes toward businesses. These insights empower business leaders to craft customer-focused strategies and gain a competitive edge in their markets.


Please contact our team for a deeper look at HundredX's video streaming data, which includes more than 230,000 pieces of customer feedback across 23 streaming services.

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Consumers are navigating still-high prices with resilience. HundredX analysis, based on millions of pieces of customer feedback from July 2021 through April 2023 across 3,200+ companies, indicates inflation remains persistent, but consumers are cautiously hanging on. New Consumer Price Index (CPI) data shows prices increased 3.4% in April from a year ago, compared to 3.5% in March, which highlights a slight easing in inflation month-to-month. Still, HundredX data shows that consumers still feel negative about prices in general, pointing to inflation’s stickiness and consumer frustrations over the consistently high prices of everyday goods. Generally, we’ve seen that changes to HundredX’s Price favorability index are typically inversely correlated with movement in the CPI levels (i.e., inflation) reported by the US government.
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